Delete your account

You can delete your game account and its data at any time. Deleting is permanent: your progress and purchases can't be brought back.

Delete it in the game

• Pocket Land: Settings → Delete account.
• SlashLand.io: Settings → Delete account.

The game asks you to confirm, deletes your account on our servers right away and then starts again as a fresh install. You need an internet connection.

What we delete

• Your player profile and game progress, including the Pocket Land cloud save.
• Your sign-ins (Apple, Google, Facebook or email) and their link to the game.
• Your chat messages, leaderboard places and event results.
• Messages and offers sent to you in the game.

What we keep, and why

• Purchase records, for tax, refunds and fraud prevention. They carry a random player id, not your name.
• Records of accounts that broke the rules by cheating, for fraud prevention.
• Gameplay analytics events, which carry a random player id.
• Crash reports, which are deleted after 90 days.

We ask our analytics partners (ByteBrew, GameAnalytics and Singular) to delete your data. They do so within 30 days.

Ad networks keep data under your device's advertising id, not under your game account. You can reset or delete that id in your phone's settings: on Android under Settings → Google → Ads, on iPhone under Settings → Privacy & Security → Tracking.

Can't open the game?

Send us this form and we delete your account within 30 days. You can also write to [email protected].